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Dixa API/
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Reopen conversation

Reopen conversation

Request

Reopen a conversation and offer it in the same queue. Falls back to the default organization queue if the conversation has no target queue.

Security
ApiKeyAuth(Required scopes: conversation.reply)
Path
conversationIdinteger, (int64)required
Bodyapplication/json

An optional agent/admin to reopen the conversation

userIdstring, (uuid)
PUT
/beta/conversations/{conversationId}/reopen
curl -i -X PUT \
  'https://dev.dixa.io/beta/conversations/{conversationId}/reopen' \
  -H 'Authorization: YOUR_API_KEY_HERE' \
  -H 'Content-Type: application/json' \
  -d '{
    "userId": "a53b25da-f676-4c52-acac-58c9280aa23d"
  }'

Responses

The conversation was successfully reopened and offered in the same queue

Response
No content