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/Agents

List presence

Request

List the presence status for all agents/admins in an organization.

Security
ApiKeyAuth
GET
/beta/agents/presence
curl -i -X GET \
  https://dev.dixa.io/beta/agents/presence \
  -H 'Authorization: YOUR_API_KEY_HERE'

Responses

The list of presence status for all agents/admins

Bodyapplication/json
Array [
userIdstringrequired
requestTimestringrequired
lastSeenstring
presenceStatusstring

values: [Away, Working]

connectionStatusstringrequired

values: [Offline, Online]

activeChannelsArray of strings
]
Response
[
  {
    "userId": "d31a73fc-d67b-49ec-9534-1f36a0c4c906",
    "requestTime": "2021-12-01T12:46:35.935",
    "lastSeen": "2021-12-01T12:46:35.935",
    "presenceStatus": "Working",
    "connectionStatus": "Online",
    "activeChannels": [ … ]
  },
  {
    "userId": "8026cb51-184b-424f-8686-c6bc7bcf88eb",
    "requestTime": "2021-12-01T12:46:35.935",
    "lastSeen": "2021-12-01T12:46:35.935",
    "presenceStatus": "Working",
    "connectionStatus": "Online",
    "activeChannels": [ … ]
  }
]