Tutorial: How to get access to the Dixa API

In order to get access to our Dixa API, you have to create an API token as a form of authentication in Dixa. Currently, only administrators in Dixa terms have access to generating such a token. If you are an agent, you will not have the permission to authenticate and therefore use our Dixa API.

If you are an admin, you can easily create a token in our Integrations section. Here is a tutorial on how to do so:

Generating an API token

  1. When logged into Dixa, go to our Settings page. Scroll down to the "Manage" menu and find "Integrations".

Manage Integrations

  1. Choose "API Tokens" as a card and click on "Configure API tokens".

API Tokens

  1. Choose the action "Add API token".


  1. Give the API token a name that will make it easy to find it in the list and choose "Dixa API" as the API version. Click "Add API token".


  1. Now the token has been generated for you! Copy the token.

Token is generated

  1. Paste the token wherever you need the authentication! This could be i.e. our API reference section or in your dedicated tool: Postman, Terminal, etc.


Note that the API token has to be generated as part of the Dixa API version, not the Integrations API version.