Skip to content

Updates the working channel of an agent

Request

Updates the working channel of an agent

Security
ApiKeyAuth(Required scopes:
organization.member.presence.wor...
)
Path
agentIdstring, (uuid)required

The agent id

Bodyapplication/jsonrequired

The state of the agent presence channel

channelstringrequired

values: [Email, InteractiveChat, Messaging, Speak]

workingbooleanrequired
PUT
/beta/agents/{agentId}/presence/working-channel
curl -i -X PUT \
  'https://dev.dixa.io/beta/agents/{agentId}/presence/working-channel' \
  -H 'Authorization: YOUR_API_KEY_HERE' \
  -H 'Content-Type: application/json' \
  -d '{
    "channel": "Speak",
    "working": false
  }'

Responses

The working channel of the agent was successfully updated

Response
No content