# Get presence Get the presence status for an agent/admin. Endpoint: GET /beta/agents/{agentId}/presence Version: beta Security: ApiKeyAuth ## Path parameters: - `agentId` (string, required) The agent/admin id ## Response 200 fields (application/json): - `data` (object, required) - `data.userId` (string, required) - `data.requestTime` (string, required) - `data.lastSeen` (string) - `data.presenceStatus` (string) values: [Away, Working] - `data.connectionStatus` (string, required) values: [Offline, Online] - `data.activeChannels` (array) ## Response 400 fields (application/json): - `message` (string, required) ## Response 404 fields (application/json): - `message` (string, required) ## Response 500 fields (application/json): - `message` (string, required)