# List presence List the presence status for all agents/admins in an organization. Endpoint: GET /beta/agents/presence Version: beta Security: ApiKeyAuth ## Response 200 fields (application/json): - `userId` (string, required) - `requestTime` (string, required) - `lastSeen` (string) - `presenceStatus` (string) values: [Away, Working] - `connectionStatus` (string, required) values: [Offline, Online] - `activeChannels` (array) ## Response 400 fields (application/json): - `message` (string, required) ## Response 500 fields (application/json): - `message` (string, required)