Get presence

GET

/v1/agents/{agentId}/presence

Get the presence status for an agent/admin.

Authorization

ApiKeyAuth

headerAuthorization<token>

agentId*string

The agent/admin id

Formatuuid

The agent/admin presence status

application/json

data*

Example Request

curl -X GET 'https://dev.dixa.io/v1/agents/{agentId}/presence' \
  -H 'Authorization: <API token>'

Example Request

curl -X GET 'https://dev.dixa.io/v1/agents/{agentId}/presence' \  -H 'Authorization: <API token>'

{

"data": {

"userId": "ec7f7e7b-b437-32ce-8681-45f71d37b53c",

"requestTime": "2021-12-01T12:46:35.935",

"lastSeen": "2021-12-01T12:46:35.935",

"presenceStatus": "Working",

"connectionStatus": "Online",

"activeChannels": [

"Email",

"FacebookMessenger"

]

}