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Exports API (1.0.0)

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Returns a list of conversations.

SecurityBearerAuth
Request
query Parameters
closed_after
string <date>

Filter for conversations closed after this date. Format should be yyyy-mm-dd or Unix timestamp in ms

Example: closed_after=2022-01-01
closed_before
string <date>

Filter for conversations closed before this date. Format should be yyyy-mm-dd or Unix timestamp in ms

Example: closed_before=1646151737080
created_after
string <date>

Filter for conversations created after this date. Format should be yyyy-mm-dd or Unix timestamp in ms

created_before
string <date>

Filter for conversations created before this date. Format should be yyyy-mm-dd or Unix timestamp in ms

csids
Array of integers <int32>

Filter for this list of conversation IDs, comma separated

Example: csids=123,456
last_message_created_after
string <date>

Filter for conversations where the last message was created after this date. Format should be yyyy-mm-dd or Unix timestamp in ms

last_message_created_before
string <date>

Filter for conversations where the last message was created before this date. Format should be yyyy-mm-dd or Unix timestamp in ms

updated_after
string <date>

Filter for conversations updated after this date. Format should be yyyy-mm-dd or Unix timestamp in ms

updated_before
string <date>

Filter for conversations updated before this date. Format should be yyyy-mm-dd or Unix timestamp in ms

Responses
200

Array of conversations

400

Invalid query parameters

401

Invalid or missing credentials

429

API limit has been reached

5XX

Internal error

get/v1/conversation_export
Request samples 
Response samples 
application/json
[
  • {
    • "id": 0,
    • "created_at": 0,
    • "initial_channel": "email",
    • "requester_id": "5fe88a55-c92f-4e12-bd25-87bf15036ce9",
    • "requester_name": "string",
    • "requester_email": "string",
    • "requester_additional_emails": [
      • "string"
      ],
    • "requester_phone_number": "string",
    • "requester_additional_phone_numbers": [
      • "string"
      ],
    • "queued_at": 0,
    • "queue_id": "cefd6192-7a66-4699-a2fc-dbb7f43ad507",
    • "queue_name": "string",
    • "closed_at": 0,
    • "rating_score": 0,
    • "rating_message": "string",
    • "ratings": [
      • {
        • "rating_score": 0,
        • "rating_message": "string",
        • "rating_type": "stars",
        • "rating_created_timestamp": 0,
        • "rating_offered_timestamp": 0,
        • "rating_status": "rated",
        • "rating_language": "en",
        • "rating_modified_timestamp": 0,
        • "rating_rated_timestamp": 0,
        • "rating_scheduled_timestamp": 0,
        • "rating_scheduled_for_timestamp": 0,
        • "rating_unscheduled_timestamp": 0,
        • "rating_cancelled_timestamp": 0
        }
      ],
    • "direction": "inbound",
    • "assigned_at": 0,
    • "assignee_id": "e209ca2d-190b-4818-b659-67d4ef4f1ce8",
    • "assignee_name": "string",
    • "assignee_email": "string",
    • "assignee_phone_number": "string",
    • "to_provisioned_phone_number_id": "string",
    • "to_provisioned_phone_number_name": "string",
    • "total_duration": 0,
    • "handling_duration": 0,
    • "dixa_email_integration_id": "string",
    • "dixa_email_integration_sender_name": "string",
    • "forwarding_email": "string",
    • "facebook_page_id": "string",
    • "facebook_page_name": "string",
    • "widget_id": "917f3fdb-2905-481f-8ff6-04c0fb7d466c",
    • "widget_name": "string",
    • "tags": [
      • "string"
      ],
    • "tags_info": [
      • "string"
      ],
    • "conversation_wrapup_notes": [
      • "string"
      ],
    • "transferee_name": "string",
    • "transfer_time": 0,
    • "originating_country": "string",
    • "updated_at": 0,
    • "last_message_created_at": 0,
    • "status": "open",
    • "transferee_number": "string",
    • "from_provisioned_phone_number_id": "string",
    • "from_provisioned_phone_number_name": "string",
    • "subject": "string",
    • "anonymized_at": 0,
    • "custom_fields": [
      • {
        • "attribute_id": "ef88e6be-6132-42c9-abcd-a9aadce04df6",
        • "identifier": "string",
        • "value": "string",
        • "data_type": "string",
        • "archived": true
        }
      ],
    • "exports_handling_duration": 0
    }
]
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