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Templates

List templates

Lists all templates belonging to an organization.

SecurityApiKeyAuth
Request
query Parameters
pageKey
string

Base64 encoded form of pagination query parameters. Do not try to construct or change programmatically as the internal structure may change without notice.

pageLimit
integer <int32>

Maximum number of results per page. May be used in combination with pageKey to change the number of results in between page requests.

type
string

Filter by template type

Enum: "EmailAutoReply" "QuickResponse"
Example: type=QuickResponse
Responses
200

The list of templates in an organization

400

Invalid value extracted from request context, Invalid value for: query parameter pageLimit, Invalid value for: query parameter pageKey, Invalid value for: query parameter type

500

Internal failure during request processing

get/v1/templates
Request samples 
Response samples 
application/json
{
  • "data": [
    • {
      • "id": "f8e20c27-c63c-4877-b95a-09a367660578",
      • "name": "30-days return policyy",
      • "content": "Hi {{requester_firstname}},\n\nWhen you shop at Company Name we offer a 30 day no-hassle return policy\n\nYou're welcome!!!!\n\n{{csid}}\n\nregards,\n{{agent_firstname}}",
      • "createdBy": "80466b45-2de8-4693-a62e-6ebacaac58d0",
      • "createdAt": "2017-09-27T14:27:54.371+00:00",
      • "lastEditedBy": "5e8e95e3-60d3-4350-b6d7-b750728af080",
      • "lastEditedAt": "2024-06-21T11:43:29.877+00:00",
      • "translations": [
        • {
          • "locale": "da",
          • "content": "Hej {{requester_firstname}},\n\nNår du handler hos Company Name, tilbyder vi en 30 dages returpolitik uden besvær\n\nDu er velkommen!!!!\n\n{{csid}}\n\nvenlig hilsen,\n{{agent_firstname}}",
          • "isDeactivated": false,
          • "subject": "30-dages returpolitik hos Company Name csid:{{csid}} agent_firstname:{{agent_firstname}} requester_firstname:{{requester_firstname}}"
          },
        • {
          • "locale": "de-AT",
          • "content": "Hallo {{requester_firstname}},\n\nWenn Sie bei Company Name einkaufen, bieten wir Ihnen ein 30-tägiges Rückgaberecht ohne Aufwand\n\nWillkommen!!!!\n\n{{csid}}\n\nmit freundlichen Grüßen,\n{{agent_firstname}}",
          • "isDeactivated": false,
          • "subject": "30-Tage-Rückgaberecht bei Company Name csid:{{csid}} agent_firstname:{{agent_firstname}} requester_firstname:{{requester_firstname}}"
          },
        • {
          • "locale": "uz-Arab-AF",
          • "content": "ياخشى {{requester_firstname}},\\n\\nسزنىڭ دوكانىمىزدا سودا قلگانىڭىز ئۈچۈن، 30 كۇنلىك قىينىقسىز قايتارىش سىياسىتى تەقدىم قىلامىز\\n\\nخۇش كەپسىز!!!!\\n\\n{{csid}}\\n\\nھۆرمەت بىلەن,\\n{{agent_firstname}}",
          • "isDeactivated": false,
          • "subject": "30-روزه قايتارىش سىياسىتى بۇلادى Company Name csid:{{csid}} agent_firstname:{{agent_firstname}} requester_firstname:{{requester_firstname}}"
          }
        ],
      • "subject": "30-days return policy at Company Name csid:{{csid}} agent_firstname:{{agent_firstname}} requester_firstname:{{requester_firstname}}",
      • "_type": "QuickResponse"
      },
    • {
      • "id": "08ee5fe1-11c8-4365-87c8-70da0ffd6fb4",
      • "name": "Welcome message",
      • "content": "Hi {{requester_firstname}},\n\nWelcome to Company Name! We're excited to have you as a customer\n\n{{csid}}\n\nBest,\n{{agent_firstname}}",
      • "createdBy": "80466b45-2de8-4693-a62e-6ebacaac58d0",
      • "createdAt": "2017-09-27T14:27:54.371+00:00",
      • "_type": "EmailAutoReply"
      }
    ]
}
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